Latest Blog Posts
Phone calls are the tried-and-true communication method for the multifamily industry, but do prospective renters actually prefer to text instead? See what the data says and how your leasing team can b...
ACE™ Insights has hit a major milestone: analyzing over 1 million calls and providing key insights to help leasing teams perform their best. From AI-generated action items to performance scorecards, s...
Take a look back at 2024 with LeaseHawk. This past year ACE™ had groundbreaking performance, key renter insights, and impressive conversion rates. Plus, see what’s ahead for 2025, including our $100,0...
Discover how Sterling Group revolutionized their leasing process with ACE™ AI Assistant. By automating lead responses and boosting appointments by 40%, Sterling improved occupancy and renter satisfact...
Calling all leasing stars! LeaseHawk is celebrating the launch of ACE™ Insights by giving away up to $100,000 to top-performing agents. Use ACE™ Insights to show off your leasing skills, highlight con...
LeaseHawk is now HIPAA compliant, reinforcing secure, compliant data management for our clients, especially sectors catering to assisted living and healthcare. With this achievement, ACE™ AI can autom...
LeaseHawk unveils ACE™ Insights, the latest addition to its ACE AI platform, to boost human efficiency, productivity, and leasing velocity. Current clients get priority access. Contact us to join the...
Avoid AI heartbreak! 💔 Don’t be fooled by basic chatbots or voice IVRs that claim to be AI leasing agents. Learn three must-have features to look for, so you can get a truly robust AI platform tha ...
Discover the game-changing impact of Artificial Intelligence on multifamily properties in 2024. Explore how ACE™ from LeaseHawk revolutionizes staffing, renter retention, and interactions, setting ...
The multifamily industry is shifting to AI contact centers for 24/7 support, scalability, consistent info, smart lead qualification, data insights, cost savings, and happier renters. Learn how the ...
What does it take to be multifamily’s best digital leasing agent? With more AI leasing tools available than ever before, it can be hard to know which is best for your properties. Read on to see wh ...
Are missed calls causing headaches for your leasing office? Boost your leasing team's performance and your bottom line with Artificial Intelligence (AI). Learn 5 ways to harness the power of AI to ...
UDR has seen significant cost savings and increased prospect conversions since implementing ACE™ Virtual Leasing Assistant from LeaseHawk. According to Scott Wesson, UDR’s Chief Digital Officer, “ ...
Artificial Intelligence (AI) is all around us. It's Amazon’s Alexa, Tesla’s self-driving cars and the many new technologies enabling “self-leasing” for the multifamily industry. Learn everything y ...
2023 is going to be a big year for AI in the multifamily industry. And so far, ACE™ Virtual Leasing Assistant powered by LeaseHawk has already released a host of new enhancements—with even more po ...
LeaseHawk announces a new, higher level of artificial intelligence-driven technology to ACE, its cutting-edge virtual leasing assistant. ACE can now automatically nurture highly qualified apartmen ...
Is your leasing team bringing their "A game" on every prospect call? Learn how PLK Communities' call performance is soaring above the industry, plus 8 tips on how to refine and improve your own le ...
In this guest post written by Mike Mueller, LeaseHawk CEO and Multifamily Industry Innovator, you’ll be challenged to rethink the way you lease apartments by learning how to embrace technology—par ...
Whenever prospective renters need answers from your properties, you can rest assured knowing that ACE, the virtual leasing assistant powered by Leasehawk, can answer any call, text, or chat for yo ...
The 2019 Apartmentalize Conference and Exposition powered by the National Apartment Association (NAA) is almost here! Discover three tech-inspired sessions you should definitely attend this year.
From cost to limited flexibility, call center challenges have been hard to overcome in the past. Now, with new virtual leasing tools, you can capture calls, texts, and chats from prospects 24-hours a...
Tours are essential for closing leases, but which tour type best fits the demands of our current environment and the needs of your communities? We asked the marketing experts at Shelton Residential an...
Technology adoption is skyrocketing. However, your properties may still have large hurdles to jump, as digitized and touchless processes continue their importance. These five must-have tech solutions...
Our Hawks are bringing the BIG ENERGY to the Multifamily Women® Summit! We’re excited to join you all for an experience like no other in Phoenix, Arizona. Kick off your Summit countdown by listening t...
LeaseHawk is proud to be a participating Learning Zone speaker at the 2018 Apartmentalize Conference & Exposition powered by NAA. Add "Gathering, Analyzing and Harnessing Data in the Leasing Process,"...
As some communities begin the first phase of reopening, people are looking for cues and guidelines to follow as they venture out in public. How can you create a personal connection from a distance? Fo...
With over 85 sessions and 550 cutting-edge suppliers, there was a lot to soak in at this year’s Apartmentalize Conference in Denver, Colorado. And just in case you couldn’t make it, we’ve summarized (...
Before you hire your next vendor, follow these tried-and-true tips for finding a supplier that will be more than just another vendor, but an actual partner for your multifamily business.
Apartment Onsite Teams Day is August 12, 2020. We want to show our appreciation to all of the onsite staff in the multifamily industry who haven’t missed a beat during these crazy times. Here are some...
Fasten your seat belts and get ready to welcome Generation Z to your multifamily marketing plan and customer service efforts. Learn how to use authentic marketing, and technology to attract and retain...
Join LeaseHawk at the Marketplace Stage during the 2018 NMHC OPTECH Conference & Exposition. Presenting: How Fast Is Your Leasing Team? LeaseHawk Knows. Learn three practices to measure your leasing t...
In an increasingly competitive field, with disruptors like Airbnb in the periphery, it’s important to know the trends to watch in multifamily housing. Here’s a look at the top nine expected to make a...
Call tracking helps properties shape the bigger picture on their ROI. Whether it be by helping to fill in the gaps of where leads are coming from, streamlining an advertising budget, or how to staff a...
An employee performance program empowers leasing professionals to grow professionally, helps management recognize top talent, and discover new training opportunities. In this guide, you’ll learn the t...
Phone leads are your best leads! It’s vital that leasing agents possess the skills to handle prospect calls and their performance be measured accordingly. Learn how our team of expert analysts at Leas...
It’s budget season! Trends are continuing to evolve in the multifamily industry and it’s time to plan ahead for your AI investment. Use this guide to help you start the process to getting your team on...
The leads calling your properties are most likely to be the most qualified. Learn three reasons why it's important to not only optimize for better website lead generation, but for getting your prospec...
Learn the basics of lead scoring! You’ll be surprised at how a simple lead score for each of your phone calls can unlock a wealth of knowledge to reveal your most effective ad sources and organize you...
LeaseHawk’s ACE is the industry leader in this evolving virtual leasing assistant technology, as one of the first to make NLP a reality for its clients. NLP-enabled chatbots create prospect interactio...
Harnessing these five technological advancements can elevate your multifamily business, with tools like virtual reality, SMS messaging and AI giving you an edge.
With our proprietary technology and sophisticated reporting, LeaseHawk allows you to get more out of your existing Property Management System.
7 things to consider when writing a multifamily phone script.
Is your property “virtually open” 24/7? Add a virtual leasing assistant that will ensure you never miss another leasing opportunity. Just make sure you do your homework as not all virtual assistants a...
High turnover rates and low talent pools are creating real concerns for multifamily properties. Operators are using technology to shift how they once did things, including “hiring” AI-powered leasing...
Bots that use conversational AI provide the most human-like interactions for your rental prospects. Learn how you can leverage this technology to maximize your ad source spend, increase your rental in...
In honor of Chinese New Year, we’re celebrating the Year of the Rat with some astrological fun. Find out how you can improve your leasing according to the traits of your Chinese Zodiac sign!
In a competitive multifamily housing market, every advantage counts when it comes to driving traffic to your apartment community. These six suggestions can entice prospective tenants into calling your...
It’s no secret that leasing offices miss a lot of calls. Initially it may seem like a great idea for a call center to help pick up the phone—but, the reality is much different. Learn what your prospec...