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Phone calls are the tried-and-true communication method for the multifamily industry, but do prospective renters actually prefer to text instead? See what the data says and how your leasing team can b...
ACE™ Insights has hit a major milestone: analyzing over 1 million calls and providing key insights to help leasing teams perform their best. From AI-generated action items to performance scorecards, s...
Take a look back at 2024 with LeaseHawk. This past year ACE™ had groundbreaking performance, key renter insights, and impressive conversion rates. Plus, see what’s ahead for 2025, including our $100,0...
Discover how Sterling Group revolutionized their leasing process with ACE™ AI Assistant. By automating lead responses and boosting appointments by 40%, Sterling improved occupancy and renter satisfact...
Calling all leasing stars! LeaseHawk is celebrating the launch of ACE™ Insights by giving away up to $100,000 to top-performing agents. Use ACE™ Insights to show off your leasing skills, highlight con...
LeaseHawk is now HIPAA compliant, reinforcing secure, compliant data management for our clients, especially sectors catering to assisted living and healthcare. With this achievement, ACE™ AI can autom...
LeaseHawk unveils ACE™ Insights, the latest addition to its ACE AI platform, to boost human efficiency, productivity, and leasing velocity. Current clients get priority access. Contact us to join the...
Avoid AI heartbreak! 💔 Don’t be fooled by basic chatbots or voice IVRs that claim to be AI leasing agents. Learn three must-have features to look for, so you can get a truly robust AI platform tha ...
Discover the game-changing impact of Artificial Intelligence on multifamily properties in 2024. Explore how ACE™ from LeaseHawk revolutionizes staffing, renter retention, and interactions, setting ...
The multifamily industry is shifting to AI contact centers for 24/7 support, scalability, consistent info, smart lead qualification, data insights, cost savings, and happier renters. Learn how the ...
What does it take to be multifamily’s best digital leasing agent? With more AI leasing tools available than ever before, it can be hard to know which is best for your properties. Read on to see wh ...
Are missed calls causing headaches for your leasing office? Boost your leasing team's performance and your bottom line with Artificial Intelligence (AI). Learn 5 ways to harness the power of AI to ...
UDR has seen significant cost savings and increased prospect conversions since implementing ACE™ Virtual Leasing Assistant from LeaseHawk. According to Scott Wesson, UDR’s Chief Digital Officer, “ ...
The partnership will provide renters with instant and conversational responses through LeaseHawk's AI-powered virtual leasing assistant, ACE™, creating a more efficient and streamlined rental experience.
Artificial Intelligence (AI) is all around us. It's Amazon’s Alexa, Tesla’s self-driving cars and the many new technologies enabling “self-leasing” for the multifamily industry. Learn everything y ...
2023 is going to be a big year for AI in the multifamily industry. And so far, ACE™ Virtual Leasing Assistant powered by LeaseHawk has already released a host of new enhancements—with even more po ...
LeaseHawk announces a new, higher level of artificial intelligence-driven technology to ACE, its cutting-edge virtual leasing assistant. ACE can now automatically nurture highly qualified apartmen ...
ACE™ Virtual Leasing Assistant from LeaseHawk is the only all-in-one Artificial Intelligence (AI) leasing system capable of capturing and nurturing renters.
Choosing which chatbot for your multifamily business is not an easy decision. With the list of vendors growing, how do you know which questions to ask to find the solution that’s right for you? St ...
It’s rare for a prospect to sign a lease after just one interaction with your property, which means follow up from your leasing agents is key. It takes an average of four to six outbound communica ...
This year, thousands of multifamily professionals enthusiastically welcomed the return of Apartmentalize powered by NAA. There was a lot of knowledge to absorb in just three days. Read on for our ...
Our Hawks are bringing the BIG ENERGY to the Multifamily Women® Summit! We’re excited to join you all for an experience like no other in Phoenix, Arizona. Kick off your Summit countdown by listening t...
From cost to limited flexibility, call center challenges have been hard to overcome in the past. Now, with new virtual leasing tools, you can capture calls, texts, and chats from prospects 24-hours a...
The era of automated leasing is upon us. The pandemic created 10 years’ worth of apartment industry technology in about 100 days, some are saying. But the technology with perhaps the greatest penetrat...
Your chatbot is another member of your leasing team—isn't it time you trained it to be? Use this list of tips and tricks to make your chatbot work its hardest for your apartment communities.
The COVID-19 (Coronavirus) outbreak is a rapidly changing situation. Learn 5 things you can do right away to maintain open communication with your prospects and residents. After all, clear communicati...
Learn how top apartment companies ZRS, UDR, REMM Group, and Nicol Investment Company address staffing and operational challenges with AI innovation, ACE™ Virtual Leasing Assistant powered by LeaseHawk...
As some communities begin the first phase of reopening, people are looking for cues and guidelines to follow as they venture out in public. How can you create a personal connection from a distance? Fo...
With over 85 sessions and 550 cutting-edge suppliers, there was a lot to soak in at this year’s Apartmentalize Conference in Denver, Colorado. And just in case you couldn’t make it, we’ve summarized (...
Quick, which ad sources generate the most calls to your multifamily property? What about prospects? Leases? If you don’t know, you could be wasting money on advertising that isn’t paying off. Here’s 3...
You collect and track data surrounding your properties’ renter retention rates, affordability, vacant days and revenue growth. But are you as familiar with your sites’ marketing metrics? Not knowing t...
The NMHC OPTECH Conference and Exposition, November 14 – 16, is one of the industry’s leading multifamily conferences. With these tips and must-do activities, be prepared for an insightful and informa...
Prospects are seeking instant answers from digital resources to make their rental decisions. However, 73 percent won’t use your chatbot again if their experience ends up being a negative one. Be on th...
In an increasingly competitive field, with disruptors like Airbnb in the periphery, it’s important to know the trends to watch in multifamily housing. Here’s a look at the top nine expected to make a...
Call tracking helps properties shape the bigger picture on their ROI. Whether it be by helping to fill in the gaps of where leads are coming from, streamlining an advertising budget, or how to staff a...
An employee performance program empowers leasing professionals to grow professionally, helps management recognize top talent, and discover new training opportunities. In this guide, you’ll learn the t...
A Customer Relationship Management (CRM) app is a perfect way to better answer all these questions while providing the leasing staff with fast response options. Learn how one LeaseHawk clients uses th...
LeaseHawk officially announces the availability of ACE, the industry’s first AI-powered, virtual leasing assistant that delivers a consistent, human-like experience through voice, chat, and text.
Leasing is an art and a science. Ready to make it your goal to consistently outperform the industry average? Find out how the average leasing agent performed in 2021 and follow these tips on how to im...
Could artificial intelligence help manage your multifamily properties? Here are five ways artificial intelligence could transform your properties in years to come.
LeaseHawk’s ACE is the industry leader in this evolving virtual leasing assistant technology, as one of the first to make NLP a reality for its clients. NLP-enabled chatbots create prospect interactio...
Harnessing these five technological advancements can elevate your multifamily business, with tools like virtual reality, SMS messaging and AI giving you an edge.
LeaseHawk was honored to be a part of the first annual Multifamily Leadership Women’s Summit 2019. More than sixty multifamily professionals were hosted at LeaseHawk Headquarters for an afternoon of n...
Automated assistants offer a modern approach to the traditional call center for apartment hunters. They pleasantly interact with prospective renters and can answer any questions after hours or when st...
After a long hiatus of in-person events, this year’s OPTECH brought everything you could hope for—unparalleled networking and informative sessions in the beautiful landscape of National Harbor, Maryla...
Trying to increase your close rate? It’s time to start paying attention to your prospect calls! Learn how Village Green, one of the nation’s premier apartment companies, analyzes their teams’ call per...
Bots that use conversational AI provide the most human-like interactions for your rental prospects. Learn how you can leverage this technology to maximize your ad source spend, increase your rental in...
In honor of Chinese New Year, we’re celebrating the Year of the Rat with some astrological fun. Find out how you can improve your leasing according to the traits of your Chinese Zodiac sign!